Integration between Quality Management System(QMS) with ISMS (Information Security Management System)
ISO 9001 illustrates a crystal-clear holistic approach about Quality Management System and emphasizes on the importance of ensuring to deliver nothing else than high quality products and services to the customers. In order to ensure security of the information system of any organization, ISO 27001 comes into action by giving a systematic approach to secure company’s data by filling the loopholes in current management system that may lead to data lost and hacking of may be even complete company’s system and gives guidelines about managing security risks.
ISO 9001 and ISO 27001, both ISO standards have detailed guidelines and clauses covering different scope areas. The best practice to start integration of both the systems will be considering their common factors first. Following are the common grounds of ISO 9001 and ISO 27001:
- Defining scope, policy and company’s objectives: Start with defining company’s profile, mission statement, goals and objectives.
- Documentation system and its effectiveness: Everything occurring physically in your system must be documented having a revision number and review date. The documents made should be properly implemented to the physical system and should be made effective.
- Management reviews: Management review meetings should be conducted timely (means monthly, quarterly and annually) and properly (which means having documented minutes of meeting with agenda and names of the participants being mentioned. The actions mutually decided in the management review meetings should be closed timely and closure report should be made and signed off by the stakeholders).
- Internal audits being conducted in-house: Internal audits should be conducted timely by the auditors and auditees’ team should fully ensure to conduct internal audits on time. The role of the senior management here is to give support to auditors and auditees (where necessary).
- Identifying corrective actions and getting corrective actions done within deadlines: After identifying gaps and corrective actions during internal audit exercise being conducted, both the ISO standards emphasize on getting the gaps closed within decided timelines and corrective actions should be in place.
- Minimization of Non-conformance (Major and Minor): If any non-conformities being identified in internal audit (be it major or minor), the closure of those non-conformities must be ensured.
- Continual Improvement via Project Initiatives: Continuous improvement cycle is part and parcel for both the ISO standards. The opportunities for improvements (if identified) must be catered in improvement based projects
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